The Heart of the Commonwealth
Worcester Senior Report
Worcester · Massachusetts
Because getting older should come with better information, not less of it.
Services & Resources
Hospitals, Community Health Centres, Urgent Care Facilities and clinics around Worcester.
Worcester's got no shortage of hospitals, Urgent Care facilities, and clinics, but figuring out which one fits your needs is another story. We track updates on healthcare facilities across the city — UMass Memorial, Saint Vincent, and the smaller clinics tucked into neighborhoods like Vernon Hill and Quinsigamond Village. Our reporting helps seniors and caregivers pick facilities that actually take their insurance and specialize in geriatric care.
Where to go when you are ill, and how to tell which door you want. An emergency room is for chest pain, a bad fall, trouble breathing, a sudden weakness on one side - anything that could not wait an hour. Urgent care is for the day-long things: a fever, a cut that needs closing, a twisted ankle. A community health centre is the one to register with for the long run, and none of them will turn you away for want of insurance.
Every number below was read on the hospital's or clinic's own website on 28 and 30 September 2026. In an emergency, ring 911 rather than any number on this page.
Worcester's largest hospital, with emergency rooms on two campuses - University at 55 Lake Avenue North and Memorial at 119 Belmont Street - and the specialists, tests and scans that go with them.
55 Lake Ave. North, Worcester, MA 01655
The emergency rooms are open at any hour, every day.
This is the main switchboard - say which department you want. For an appointment, ring 855-862-7763. In an emergency, ring 911.
A full hospital in the middle of town with an emergency room, surgery and wards, a few minutes' walk from the Common.
123 Summer St., Worcester, MA 01608
The main switchboard. In an emergency, ring 911.
Where people go to get their strength and their balance back after a stroke, a fall, an operation or a long illness - staying for a while, rather than going straight home. There is outpatient therapy as well.
189 May St., Worcester, MA 01602
Visiting, 8 a.m.–8 p.m. every day.
A doctor has to refer you. Staying in: 508-471-9325. Coming in for therapy: 508-471-9322.
A neighbourhood health centre: a regular doctor, a walk-in clinic for what cannot wait, dentistry and counselling under one roof. Nobody is turned away, and what you pay is worked out from your income.
26 Queen St., Worcester, MA 01610
Doctors: Monday–Friday, 8 a.m.–5 p.m.; Saturday, 9 a.m.–5 p.m. Walk-in: Monday–Friday, 8 a.m.–8 p.m.; Saturday, 9 a.m.–5 p.m.
The same number answers at any hour for medical advice. Staff between them speak more than 90 languages, and interpreters are free.
A health centre on two Worcester sites: a regular doctor, same-day care when something comes on suddenly, dentistry, eye tests, counselling and a pharmacy. It sees patients whether or not they can pay.
19 Tacoma St., Worcester, MA 01605
Monday–Thursday, 8:20 a.m.–6:45 p.m.; Friday, 8:20 a.m.–4:45 p.m.; Saturday, 8:20 a.m.–noon. Closed Wednesdays, 1–1:50 p.m.
Same-day care is at the other site, 605 Lincoln St. The pharmacy is 508-854-2128.
The Kennedy health centre's second Worcester site. It offers same-day care for new illnesses, dental care, eye exams, counselling, a pharmacy and a laboratory. Patients are seen whatever they can pay, and fees are on a sliding scale for those who qualify.
605 Lincoln Street, Worcester, MA 01605
Same-day (acute) care: Monday to Thursday, 8:20am to 6:45pm; Friday, 8:20am to 4:45pm. Closed weekends. The whole health centre closes on Wednesdays from 1:00 to 1:50pm.
508-852-1805 is the main line for all Kennedy sites. This site's direct lines: dental 508-595-1115, eye clinic 508-595-1154 (open only when the pharmacy college is in session), pharmacy 508-595-1114. Ask for a sliding-fee form at the front desk.
A clinic run by the Family Health Center for people who are homeless, offering check-ups and primary care, counselling, treatment for drug and alcohol problems, and help with health benefits. You can walk in or be referred by a shelter, and care is given whatever you can pay. A separate site from the Family Health Center's main Queen Street building, which is already listed.
199 Chandler St., Worcester, MA 01609
Monday to Friday, 8:30am to 5pm.
For older people who have lost their housing or are living in a shelter or car. Families without a home are seen at 26 Queen Street instead (508-860-7930).
The VA's outpatient clinic in Worcester for veterans enrolled in VA health care: primary care and other appointments without travelling to the VA medical centre in Leeds.
403 Belmont Street, 1st Floor, Worcester, MA 01604-1020
Monday to Friday, 8am to 4:30pm.
Veterans enrolled in VA health care only. TTY: 711. Mental health care is on 413-584-4040, extension 1052. The numbers on the VA page only appear once it has fully loaded.
Walk in with the things that will not wait until Monday and are not worth an emergency room: a fever, a chest infection, a cut, a sprain. Two shops in Worcester.
348 Greenwood St., Worcester, MA 01607
8 a.m.–8 p.m., seven days a week.
The other one is at 500 Lincoln St., 774-420-2111, the same hours. No appointment needed. Ask about Medicare when you ring - their site does not say.
Reliant Medical Group's walk-in clinic on Shrewsbury Street, for illnesses and minor injuries, adults and children.
366 Shrewsbury St., Worcester, MA 01604
9 a.m.–8 p.m., seven days a week.
No appointment needed. Ask about Medicare when you ring - their site does not say.
Two walk-in clinics, at 117 Stafford St. and 926 W. Boylston St., for the same sort of thing: infections, cuts, sprains, a fever that has gone on too long.
117 Stafford St. and 926 W. Boylston St., Worcester
Monday–Friday, 8 a.m.–8 p.m.; Saturday and Sunday, 8 a.m.–5 p.m.
No phone number is printed here on purpose: their website shows a different one every time it is opened, so no single number is theirs for long. Use the number on their page when you get there, or walk in.
Free clinics run by volunteer doctors, nurses and interpreters at churches and community centres around the city, for people with no insurance and no way to pay. Which clinic is open changes week to week; the calendar on their site says.
They publish no telephone number. The calendar on their site is the way in.
A large Reliant building downtown with family doctors and many specialists under one roof, including hearing tests and a hearing aid centre, urology, heart, kidney and lung doctors, and a laboratory. For Reliant patients.
123 Summer Street, Worcester, MA
Ask whether the doctor you want is taking new patients. The building is shared with Saint Vincent Hospital.
A Reliant centre with family doctors and internal medicine plus podiatry, eye doctors and an optical shop, skin, rheumatology, blood tests and X-rays under one roof.
5 Neponset Street, Worcester, MA
Valet parking ended on 26 June; there is free self-parking on site, with accessible spaces near the entrance. You can check in from home through MyChart.
Reliant's site in the Saint Vincent Cancer and Wellness Center building, home to its Congestive Heart Failure Program and its endocrinology (diabetes and hormone) department on the third floor.
1 Eaton Place, Worcester, MA
Reliant's cancer and infusion centre has moved from here to the 4th floor at 5 Neponset Street (listed above). Park in the garage from the One Eaton Place entrance; there is no valet, but you can be dropped at the main front entrance.
A kidney dialysis centre for people who have their dialysis done at the centre (in-centre haemodialysis and haemodiafiltration).
867 Grafton St, Ste 3, Worcester, MA 01604
Monday, Wednesday and Friday, 5am to 9pm. Tuesday, Thursday and Saturday, 5am to 5pm. Closed Sunday.
The number above is the centre itself. Fresenius's general help line is 1-800-881-5101, and dialysis patients in the Northeast who need to find a centre in an emergency can ring 1-800-626-1297 at any hour.
A Fresenius centre that trains and supports people doing their dialysis at home, either home haemodialysis or peritoneal dialysis.
1 Innovation Dr, Ste 110, Worcester, MA 01605
Monday to Friday, 8am to 4pm. Closed weekends.
This centre is for home dialysis, not in-centre treatment.
A practice of kidney specialists who treat chronic kidney disease, sudden kidney problems and people on dialysis. They have a Worcester clinic and others around Central Massachusetts.
123 Summer Street, Suite 685 North, Worcester, MA
The Worcester clinic is inside the Saint Vincent Hospital building. You will usually need a referral from your own doctor.
An MRI scanning centre on Shrewsbury Street run by Shields with UMass Memorial. Shields says its Worcester sites offer open-bore scanners for people who find a closed scanner hard to bear.
214 Shrewsbury St, Worcester, MA
You need a referral from your doctor. The 800 number is Shields's central booking line for all its Central Massachusetts scanners, so say you want the Shrewsbury Street centre.